Universitäts-Frauenklinik - Heidelberg

Kristina D.

Throughout my high-risk pregnancy and delivery, I always felt very well cared for and supported.

The doctors, midwives, and nursing staff do an outstanding job and provide excellent, professional, and compassionate care. I felt safe and in very good hands at all times.

Thank you to the entire team for the exceptional support and dedication during such an important time.

Aida S.

First thing to remember is the fact that Uni-Frauenklinik accepts all types of pregnancies unlike other hospitals in Heidelberg. Which means that standard appointments will most likely be delayed by emergency situations. As I had insulin managed GDM, in Heidelberg I could only deliver my baby here. My water broke a day prior to my induction appointment. 20 hours later I was holding my baby in my arms. I felt supported by each hebamme that took care of me during that long day. Special thanks to Jeanette Gräf who helped me to deliver my baby. As a first-time mom, I had my fears and vulnerabilities, but she made me feel comfortable throughout the entire process. Following her clear guidance, I gave birth to my son.
Maternity ward was also great. Although we didn’t manage to get a family room due to limited capacity, my husband and I were able to enjoy time with our baby in a shared room. Nurses, staff, doctors - they all helped us to adopt to a new role and answered all our questions. All in all everything went great, thank you Uni-Frauenklinik Heidelberg.

Cristina C.

I gave birth in this clinic on 26 January to a wonderful baby girl and I want to say that I had a wonderful medical team.
I was admitted on 25 January for induction being at 41 weeks + 3 days. Contractions started gently around 11am and lasted all day and all night. I had an understanding and extremely caring midwife who was with me throughout my labour. As I had not yet given birth at 6am, another midwife came in and she also held my hand and helped me enormously. Being at about 8:30 with full dilation but with the baby not in a good vaginal birth position, I discussed with the doctor for a caesarean section. Within 10 minutes I was prepped and taken to the operating room where our baby girl was born.
After the birth, I had a panic attack and the midwife again was by my side and held my hand while I cried my eyes out.
Thank you to the whole team and I am deeply grateful to them for this experience .

M S.

Terrible and absolutely no sympathy to patients. Receptionist are always annoyed especially if you don’t speak fluent German. I called different clinics for exactly the same reason in German and they were more patient and took appointments, while this “international” hospital started yelling at me that “I can’t help you” when they’re supposed to.
One of the mid-age doctors I spoke was also super annoyed when I asked a question about HCG test, and started YELLING with arm crossed saying that it doesn’t make sense if you’re doing IVF! Then I had diagnostic laparoscopy at different place and did HCG, and found adhesions from endometriosis that might have been affecting egg quality and implantation failures. I wish I didn’t listen to this arrogant doctor in HD hospital. She clearly doesn’t think through and didn’t read my med records at all. It’s such a shame ‘the famous Heidelberg University Hospital’ has disorganized administrations, NO English support(especially admins and nurses), and NOT prioritizing patients welfare.
My friends also had bad experiences in Frauenklink for giving birth or doing IVF, so I wouldn’t recommend this hospital unless there’s no other choice.

Mansur U.

I have never seen such rude nurse and doctor since I came Germany 10 years ago. First of all, they let my wife wait almost 4 hours although she has extreme pain and cannot even sit. There was no person with critical issue, but my wife. Secondly, after her turn came the nurse shouted at her and doctor insulted her. I think it is because we couple of times asked to let my wife enter earlier. We were not rude, but they were extreme rude.
The stuff of the Frauen-Universitätsklinik must improve their soft-skills!!!

Lori C.

I only have words of gratitude to the doctors and all the medical staff, everyone is very nice and will always help!

Ramesh R.

My wife had the operation yesterday and she could go home in a few hours. All well. Her foetus deceased in the 7th week. For the operation,
She was completeley anesthesized , so she had zero idea what happened in the Operation room. She said that It felt like those 2 hours did not exist in her life. I was joking that she should later check if her kidneys are still there 😀

The first procedures were planned from 09:00. We left at 07:45. Normally it takes around 35 min. The morning traffic was too high (also near the hospital) that we reached only by 09:15, but the hospital staff were very accomodating. With full priority, she was taken for the first tests to confirm the death of the foetus. The doctor L. Mayer and team were really friendly and helpful. Next they gave all warnings related to the operation. By 14:00 she was in the operation theatre. We did not even see the doctor who did the operation and my wife was dozing off anyways. Its was some Oberarzt Fr. Blumenstein. Finished at 16:00. Two doctors came by, checked her status and explained us all. We didn't know their names, but they kept us well in the communication loop. She rested till 19:00 and we were out on the same day. Time spent at the hospital: 10 hours - 4 hours of productive time: 6 hours of waiting.

My wife shared the room with a mid 30’s German lady who came for an earlier delivery issue. She was in a helpful way pointing out all the waiting times, tasteless food and stuff with the hospital and asked us to take care about it. I told her that both my wife and I come from the third world. The fact that all these things exist and goes within a day itself is a shock for us. Moreover all of them are friendly and insurance covers everything. Then the lady went like “Yeah .. In this perspective, yes, it’s a very good hospital” :D.

Thank you Frauenklinik and Team

Vivian M.

1 star is already too much!!! Back in 2019 I was diagnosed with infertility. After couple of months we’ve decided to try the IVF and obviously because covid and the traveling restrictions, we’ve decided to try HD clinic after my gynecologist recommend it. BIG MISTAKE!!! I had a cycle with them and they collected and egg (without anesthesia, because they refused to give it to me - very painful). Despite my multiple requests of doing ICSI (more expensive, but with better chances of fertilization) instead of IVF, they didn’t care and they did IVF… OBVIOUSLY it failed!!! Now I had to pay for a failed cycle… NO PROBLEM, I’ve payed for it, because I was already informed about it… but this is not the actual problem, what makes me so mad is that they’ve run some test and they informed me wrong about it. When the doctor told me about this test, I’ve asked about the costs and she said that they are TOTALLY FREE , because they are made in the name of science and this tests will help the clinic with their research. I agreed, but months later here we go a bill of couple of hundreds euros and when I’ve look what they charged me for (knowing that I’ve already paid the couple of thousands euros for the failed ivf) I saw it was for this labs that were supposed to be FREE… 😒 so yeah, this was my experience with this clinic… I WOULD NOT RECOMMEND IT TO ANYBODY!!!